零缺陷精益质量管理

这是一个为期两天的培训，以协助生产管理，特别是质量管理、采购和供应商管理和生产管理的专业人士提升包括6西格玛、精益质量管理、行动计划、质量管理工具和案例等各项能力和技能，以提高质量和更有效地服务于终端客户。

随着产品同质化的加剧和市场竞争的加剧，质量管理已经从质量控制提高到了质量保证和全面质量管理的高度。为了保持产品在市场上的竞争力，产品质量缺陷已经成为无法忍受的问题。而中国制造的产品头号问题就是质量问题。

零缺陷精益质量管理不仅能提高客户的满意度，提高产品的竞争力，还能有效降低产品的服务成本和维修成本，成为企业核心竞争力的重要组成部分。

这一培训课程将探讨如何通过把精益生产的方式和方法应用质量管理中，从而保持产品的可靠性和提高客户的满意度。

* 如何正确认识缺陷产品导致的额外成本支出

* 如何正确认识精益质量管理的特点和应用

* 精益生产质量管理有哪些方法和工具

* 如何利用精益生产的质量管理工具

* 如何正确认识 6-西格玛质量管理

* 如何把精益质量工具和 6-西格玛质量管理结合起来

* 如何在案例和游戏中了解质量管理的精髓

* 如何制定你的零缺陷质量管理路线图

A two-day workshop to assist production management, especially quality management, sourcing and supplier management and production management professionals to improve including six sigma, lean quality management, action plan, quality management tools and cases capability and skills, to improve quality and serve more efficiently end customers.

With the fierce competition, the products appeared similar function with similar design, quality management have been improved from quality control to quality assurance and overall quality management. In order to stay competitive with other companies, product quality defects have become unbearable problems. And the top problem of products made in China is quality problem.

Zero defect lean quality management can not only improve customer satisfaction and the competitiveness of products, but also can effectively reduce the product service cost and maintenance cost, it become an important part of core competence of enterprises.

This training course will explore how to apply the lean production way and method to quality management, and thus keep the reliability of products and improve customer satisfaction.

* How to correctly recognize the defects in the product causing additional cost expenses

* How to correctly recognize characteristics and application of lean quality management

* What methods and tools are there for lean production quality management

* How to use the lean manufacturing quality management tools

* How to correctly recognize 6-sigma quality management

* How to combine lean quality tools and 6-sigma quality management together

* How to understand the essence of quality management in cases and games

* How to set your zero defect quality management road map